Enerlux Product Warranty

(For Residential Products Only)

This warranty is provided by Enerlux Windows and Doors (hereinafter “EnerLux”) to any individual or entity that directly purchases from EnerLux (an “End-User”), any product offered for sale by EnerLux to be utilized in a residential dwelling (collectively the “Products”). The warranties described herein are only offered to an End-User and shall be for the applicable duration set forth below, and subject in their entirety to the restrictions contained herein.

Warranty: To the extent that the Product has been purchased by an End-User directly from EnerLux that will be utilized in a residential dwelling, EnerLux represents and warrants to the End-User only that, for the duration specified below and subject to the restrictions contained herein, the applicable Products will be free from defects in material and workmanship that materially cause the Products to not operate in accordance with their published specifications.

Exclusions: This warranty does not apply to (i) Products that have been altered or modified in any respect by any third party other than EnerLux; (ii) Products being utilized with a combination of other products if the failure would not have occurred without such combination; (iii) Products that have been damaged due to the negligence of any third party other than Seller; (iv) defects caused by the installation of the Products not in conformance with EnerLux’s suggested installation procedures; (v) defects caused by shifting or settling of any structure in which Products are installed; (vi) defects caused by normal wear and tear; (vii) defects caused by End-User finished applied to any Product; and (viiI) defects occurring as a result of any act or occurrence outside of EnerLux’s reasonable control. End-User expressly waives any right to any warranty claim arising from any defect caused by any of the foregoing.

Warranty Remedies: In the event that an End-User notifies EnerLux of any possible warranty claim relating to a Product, and EnerLux, in its reasonable and sole discretion, determines that the Products are defective in material and/or workmanship otherwise meets the warranty conditions set forth herein, then Enerlux shall, at EnerLux’s sole and absolute discretion either: (i) repair or replace the defective Product; (ii) in the event that the specific Product that is defective is not in stock or no longer being manufactured, replace the defective Product with a comparable model; or (iii) refund to the End-User the amount paid for the Product; provided, however, in no event shall Seller be responsible for any removal, shipping, labor or reinstallation expenses associated with a defective Product. Seller reserves the right, in its sole discretion, to require an End-User to provide supporting documentation with respect to any defective Product claim.

Warranty Limitations and Limitation of Liability: The warranty set forth herein shall be void in all respects if the Products are not used for the intended purposes described in the specifications provided with the Products or utilized in a residential dwelling. Except as otherwise provided herein, this warranty is only being offered to the End-User of the Products and in no way shall extend to any third party who is not considered an End-User. THE WARRANTY SET FORTH HEREIN IS THE END-USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM RELATING TO THE USE OF A PRODUCT, INABILITY TO USE A PRODUCT, OR A DEFECTIVE OR INOPERABLE PRODUCT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ENERLUX BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER SUCH DAMAGES WERE ANTICIPATED. FURTHERMORE, IN NO EVENT SHALL THE SELLER’S LIABILITY FOR A DEFECTIVE PRODUCT EXCEED THE PURCHASE PRICE PAID FOR SUCH A DEFECTIVE PRODUCT. AN END USER’S ACCEPTANCE OF THE FOREGOING IS A MATERIAL CONSIDERATION UPON WHICH ENERLUX RELIES UPON WHEN SELLING A PRODUCT TO AN END USER.

Reporting a Warranty Claim: To report a Product warranty claim, please fill out the below form:  Warranty Registration a Enerlux representative will reach out to you with further instructions. End-User expressly agrees to promptly notify Enerlux of any warranty claim following the point in time in which End-User discovers, or should have discovered, the applicable Product defect. End-User agrees that any warranty claim shall be void if End-User does not comply with the foregoing requirement for longer than a period one (1) year from the date upon which End-User discovered, or should have discovered, any Product defect.

Products: For the purposes of this warranty, the term “Products” shall mean any window, door, or component thereof that is offered for resale by EnerLux that will be utilized in a residential dwelling.

Duration of Warranty: The warranty described herein shall extend to any Product for the lifeful use of the Product, and shall begin from the date of the first purchase of the Product directly from EnerLux by an End-User. The foregoing warranty period is absolute, and shall in no way be extended as it relates to a Product. For the purposes of this section, the term “Lifeful Use” shall mean (i) manufacturer’s limited warranty for a period of TWENTY (20) YEARS from the date stamp found on Cardinal Glass. This warranty
is for failure of the hermetic seal only and covers the formation of water and/or dust formation on protected surfaces of the glass. Ten (10) years for any hardware component; and (ii) an unlimited period of time for the window frame.

Transferability: The warranty for the Products contained herein may be transferred to a purchaser of a dwelling in which an applicable Product is installed. The transfer of the warranty pursuant to the foregoing shall in no way modify the terms hereof.

Miscellaneous: No amendment shall be made to this warranty unless specifically agreed to in writing by Enerlux. This warranty shall apply to a Product from when it is purchased and shall take priority over any other warranty offered by EnerLux before or after the purchase of the applicable Product. This is the entire agreement between the parties as it relates to any Product warranties offered by EnerLux. End-User expressly agrees that any oral statements made by EnerLux, or its representatives, shall in no way modify the terms hereof. This warranty shall be governed by the laws of the State of Nebraska.

  • Excellent
    Based on 45 reviews
    Nate Lewis
    Nate Lewis
    2023-10-31
    These are the best windows ever! The installers, who install every major brand, spontaneously said the same thing multiple times. They put together a custom glass package to meet my local fire code regulations and to also just nearly completely wipe out noise problems at my home, that no other major manufacturer could or would come close to doing; the windows all work (!) seamlessly when installed square (unlike the other major brands that cost 2 or 3 times more with less quality); the air penetration is near-zero and the thermal properties are great; the frames and hardware are well built, and the Enerlux people were unbeleivably cooperative and supportive; Krystal is off-scale helpful and patient and responsive; she gets five stars just by herself! I did my whole house with Enerlux and would do it again in a heartbeat!
    R.L. RIDER REMODELING
    R.L. RIDER REMODELING
    2023-10-19
    We have had a great experience working with Enerlux. Our first order was $40k worth of triple pane windows for a $175k reno and they did not disappoint. We just did an initial walk through for a 600k reno and we all smiled when the homeowner mentioned triple pane windows. In our business having a source that you can rely on for hi end products made in the USA is invaluable. Enerlux you are on the RLRider team!
    Tao Gong
    Tao Gong
    2023-10-17
    We installed all EnerLux windows on our new build earlier this year. We worked closely with Mark, who was amazing to work with. He is patient, thoughtful and efficient - the service was beyond what we expected and imagined. He gave us suggestions that made our home even more energy efficient and even coordinated the delivery so the installation could be done prior to snowfall. Our builders also enjoyed working with Mark. The windows are also very high quality and installation went smoothly. We are really glad we picked Enerlux windows
    Sean Bottger
    Sean Bottger
    2023-10-13
    After 20 years of remodeling and construction in the Lincoln area, I have installed and worked with the majority of window brands. When deciding what window to use for a new house, my family moved into. I stumbled across Enerlux. Boy am I glad that I did. Everyone in the company was a pleasure to work with and these windows are by far the best windows I have ever installed. The difference in noise and air quality in our home is massive. I have already referred them to numerous other people and will continue to share my experience. They are a small company with quality set as their number one goal. I look forward to working with them in the future. Also, a big shout out to Zach Birkel who did an amazing job working with on the sale from start to finish!
    Matlock Jeffries
    Matlock Jeffries
    2023-09-21
    Great interactions with Enerlux, and so far appears to be a great product. Ordered triple pane windows for a near-passive-house new build. High quality frames and finishing, high NFRC performance. Delivery was straightforward and easy. No negative things to say, everything went smoothly.
    Tim Kellenberger
    Tim Kellenberger
    2023-09-09
    We are in the process of building a new home in Illinois.I did much research and compared Enerlux with the major window MFG and these fiberglass won me over. Enerlux was great to work with and lead times were awesome. Our windows are now installed and look and operate amazing. I would recommend all builders to take a look at Enerlux.
    Allan Laucke
    Allan Laucke
    2023-08-29
    My bathroom addition needed to appropriately colored windows to match the shower tile. I called Andersen and Marvin and many others - no one could provide what I needed. Internet search turned up Enerlux. Service is beyond fabulous, very reasonable price. Windows arrived securely packaged - I am thrilled and highly highly recommend them. Fabulous company with fabulous product and service.
    John Weygandt
    John Weygandt
    2023-06-06
    Buying windows direct from the manufacturer requires finding someone to work with who will make recommendations and look after all the details for specifying the windows. Zach Birkel is that man. The Enerlux triple pane windows I had installed exceeded expectations in insulation and sound proofing.
    Sandy Brickner
    Sandy Brickner
    2023-06-05
    We had a house fire in June 2022 and had Enerlux windows and sliding glass doors. We loved our windows so much we asked to have them replaced with the same Enerlux windows. The windows are easy to open and clean and look amazing. Quality of the windows is so much better than other windows we've seen or had in past homes. These windows keep the sound out and your air conditioning and heat in!! Would highly recommend getting Enerlux windows!! Zach has been a pleasure to work with as well in getting our replacement windows.
    Tyson Quinn
    Tyson Quinn
    2023-06-01
    Highly recommend was unsure at first and a contractor recommended Pella but after research it seemed apparent the better product was Enerlux. I decided to go with Enerlux for lead time but am happy I did for several reasons. Energy efficiency. Fit and finish is great very well built! Great products overall

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